National Principles for Communicating about Restrictive Practices with Consumers and Carers
Overview
These Australian national principles guide mental health services in communicating with consumers and carers about restrictive practices. Developed in 2016, they emphasize that restrictive practices are last resorts requiring dignified communication. The principles cover communication before, during, and after restrictive practices occur, emphasizing prevention, debriefing, and trauma-informed approaches.
Key insights
Key Insights
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Restrictive practices must always be treated as last resort
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Communication requires dignity, respect, courtesy and compassion throughout process
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Information should be individualised based on a person's unique circumstances
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Consider accessibility factors like age, literacy, culture, language barriers
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Involve carers, family, peer workers if consumer wishes participation
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Prevention through wellness plans and identifying triggers is essential
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Debriefing after incidents is mandatory for all affected parties
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Acknowledge trauma element and offer counselling support when appropriate
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Practice Guideline