Overview
This evaluation report examines Mind Australia's Aftercare Program, an LGBTIQ+ suicide prevention trial delivered in North Western Melbourne from 2019-2021. The program provided peer and clinical support to 52 LGBTIQ+ individuals following suicide attempts or ideation. The evaluation found the program was highly effective, with 100% client satisfaction and significant improvements in mental health outcomes. However, it faced challenges including under-resourcing, staff turnover, and initial lack of cultural safety within the organization.
Key insights
Key Insights:
100% client satisfaction - All clients felt safe, supported and would recommend the program
86% reduction in suicidal ideation - Significant decrease in thoughts of self-harm among participants
Peer support model highly effective - LGBTIQ+ staff with lived experience created reciprocal, affirming relationships
Program filled critical service gap - Addressed lack of culturally-safe suicide prevention for LGBTIQ+ communities
Under-resourcing hampered implementation - Insufficient staffing and resources delayed full program establishment initially
Cultural safety challenges - Mind Australia lacked LGBTIQ+ inclusive environment, though this improved over time
COVID-19 created mixed impacts - Virtual delivery increased accessibility but reduced personal connection
Strong collaboration achieved - Program successfully integrated with 13 different referral service providers
Did this resource draw on transformative evidence?
Experiential expertise
This document was heavily based on experiential expertise. The evaluation incorporated lived experience through:
Program staff : LGBTIQ+ workers with mental health and suicidal ideation lived experience
LGBTIQA+ LEAD advisory panel : Ongoing input from people with lived experience of suicidal ideation
Co-design process : Extensive consultation with LGBTIQ+ individuals with suicide experience
Client voices : Direct feedback from 8 program participants through surveys/interviews
Practice wisdom
This document incorporated significant practice wisdom through:
Mind Australia's expertise : 40+ years of mental health service experience and LGBTIQ+ community work
Staff insights : 5 program staff interviews sharing frontline practice knowledge
Referrer perspectives : 7 referring practitioners provided service integration insights
Peer practitioner experience : Direct practice wisdom from LGBTIQ+ peer workers with lived experience
Research and evaluation insights
This document was extensively based on research and evaluation insights:
Mixed-methods evaluation : Surveys and interviews with clients, staff, and referrers
Program logic framework : Structured evaluation design linking inputs to outcomes
Thematic analysis : Systematic coding of qualitative data
External research : Referenced studies like Private Lives 3 and international suicide prevention literature